Frequently asked questions
Am I entitled to a free eye test?+
If you use display screen equipment as a significant part of your role, your employer must provide an eye and eyesight test on request. Your EyeMed voucher covers it in full.
Do I have to pay anything upfront?+
No. You hand your voucher to the optician and pay nothing for anything the voucher covers. If you choose an upgrade beyond your entitlement you pay only the difference.
Where can I use my voucher?+
At over 1,500 opticians across the UK, including the major high street chains and thousands of independents.
How often can I have a test?+
Usually every two years, or sooner if your optician recommends it or you experience visual difficulty with screen work.
Can I use my voucher for any glasses?+
The voucher covers eyewear required for the purpose it was issued for - screen work, driving or safety. Fashion frames beyond that entitlement are an optional upgrade.
Does it cover home and hybrid working?+
Yes. Your entitlement follows the work you do, not the building you do it in.